(Screenshot: )Ĭlick on the Advanced security options tile. (Screenshot: )Ĭlick on the Update your security info tile.
(Screenshot: )Ĭlick on My Microsoft account (above). Once in, click on your display name, initials, or icon in the upper right corner: Click on the upper-right icon in. If you can’t sign in, begin by recovering access to your account. Your ability to sign in is how Microsoft (and any service provider) confirms you’re authorized to make the change. When you think about it, this makes sense: if you didn’t need to sign in, anyone could make the change and steal the account from you. Important: you must be able to sign in to make any changes. What that means is that we’ll be changing the security information associated with your Microsoft account.
What you have is a “Microsoft account” that happens to use a Hotmail, MSN, Live, or email address as its identifier.